Shipping Workflow Guides

The one rule behind every label fix

Almost every task in these guides — reprinting, voiding, changing an address, refunding an unused label — comes down to a single question: has the carrier scanned the package yet?Before that acceptance scan, you have full, free control: void and reissue, correct the address, refund the postage, all self-service. After the scan, the package is in the network and your options narrow to paid intercept-and-redirect services, requested through the carrier with the tracking number. Knowing which side of the scan you're on tells you instantly whether you're looking at a free fix or a paid one.

The second rule that runs through everything here: fixes happen wherever the label was created.A label bought through eBay, Etsy, Amazon, Pirate Ship, or ShipStation is voided, reprinted, and refunded inside that platform — not on the carrier's own site, which only knows about labels created directly under your carrier account. The most common dead end in these workflows is hunting for a reprint button at ups.com for a label a marketplace actually issued.

Each guide below walks one task, one carrier, step by step, with the edge cases (scanned packages, expired labels, platform-purchased postage, printerless options) that turn a five-minute job into a support ticket when you don't know them going in. Pick your carrier and task, and skip straight to the answer.