USPSVoid

How to Void a USPS Shipping Label (and Get a Refund)

You can void a USPS shipping label and get a postage refund if the label hasn't been scanned yet. Voiding is usually free but not automatic — you have to request it within the 30-day window from purchase.

Step-by-step

1
Go to Click-N-Ship (or source platform)
If you bought via USPS.com, sign in and go to Shipping History. If via eBay/Etsy, use their label management interface.
2
Select the label
Find the unused label. Labels marked 'Used' (already scanned) cannot be voided — only unused labels qualify.
3
Click Refund Request
Select 'Refund' or 'Void and Refund'. Confirm you want to void the label.
4
Wait for approval
USPS reviews refund requests within 10-14 business days. If approved, postage refunds to your original payment method.

Good to know

•Refund window: 30 days from label purchase. After that, no refund possible.
•Already-scanned labels cannot be voided. If you scanned and changed your mind, you must let the package travel or have it returned.
•Some third-party tools auto-refund unused labels after a specific window (e.g. Pirate Ship auto-refunds after 30 days).

Frequently asked questions

How long does a USPS refund take?

10-14 business days for the refund to post to your original payment method.

Can I void a label that's been scanned?

No. Once USPS has accepted the package, you cannot void. You could refuse delivery at destination and request return — different process.

Does voiding cost anything?

Free for individual consumers via Click-N-Ship. Some commercial accounts may have a small processing fee depending on contract terms.

What if I already gave the package to USPS by mistake?

Contact USPS Customer Service (1-800-275-8777) immediately. If the package hasn't been processed yet, they may be able to intercept. Otherwise, wait for delivery and refuse it.

How long do I have to request a USPS label refund?

Click-N-Ship refund requests run through your account within the posted window (about 30 days from purchase, and the label must be unused). Platform-purchased USPS labels (Pirate Ship, marketplaces) refund through the platform, which typically auto-refunds labels that never receive a scan after a few weeks — check your platform's policy before manually filing.

What happens if I just don't use the label?

On many platforms, unused USPS labels auto-refund after the no-scan period — convenient but slower than requesting. Direct Click-N-Ship purchases need an actual refund request; an unused label doesn't refund itself. Either way, never reuse or 'save' a stale label: postage rates and dates are encoded, and old labels get rejected or postage-due'd.

Can I void after the package was scanned?

No — a scan means the label is used and the contract executed. If the package hasn't actually gone anywhere (you kept the box), the label is still spent once scanned at acceptance. For shipped-but-wrong situations, look at Package Intercept rather than refunds.