UPSChange

How to Change Address on a UPS Shipping Label

UPS doesn't allow in-place address edits on existing labels. For unsent labels, void and re-create. For in-transit packages, use UPS Delivery Intercept (for a fee).

Step-by-step

1
Pre-pickup: void and re-create
Go to ups.com → Shipping → History. Void the incorrect label. Create a new label with the correct address. Postage refunds automatically.
2
In-transit: UPS Delivery Intercept
Use UPS Delivery Intercept at ups.com/mychoice. Fee ~$17 per package to redirect. Must be requested before delivery attempted.
3
In-transit alternative: Reroute to Access Point
For UPS My Choice members, redirect to a nearby UPS Access Point instead of the original address. Free for My Choice Premium.

Frequently asked questions

Can I edit the UPS address directly?

No. UPS labels aren't editable in place. Void and re-create, or use Intercept for in-transit packages.

How much is UPS Delivery Intercept?

~$17 per package. Free for UPS My Choice Premium members redirecting to Access Points.

What if the package is already at the destination address?

Contact the recipient; ask them to refuse delivery or forward the package. Alternatively, UPS will hold at a facility for pickup if arranged in advance.

Can I intercept UPS Ground shipments?

Yes, UPS Delivery Intercept works for Ground and Express services. Must be requested early in the shipment lifecycle.

What is UPS Delivery Intercept and what does it cost?

Delivery Intercept is UPS's in-transit address-change service: for a fee, UPS can return the package to you, redirect it to a new address, hold it at a UPS location for pickup, or reschedule delivery. It's requested through your shipping account or tracking tools, works until the package is out for final delivery, and the redirect option may re-rate the shipment for the new distance. It's the answer once the package is moving; before pickup, void-and-reissue is free.

Can the recipient fix the address instead of me?

Often, yes — a recipient with a UPS My Choice account can redirect eligible packages to another address, a UPS Access Point, or a hold location, and adjust delivery timing. For sellers, pointing the buyer to My Choice is sometimes the fastest fix for a 'I moved last week' message, since recipient-side changes don't need your shipping account at all.

The address is wrong but the package hasn't shipped — easiest fix?

Void the label and create a new one. Pre-pickup voids are free and self-service within UPS's 90-day window, and a fresh label with the right address beats any intercept fee. Never hand-correct an address on a printed label — the barcode still encodes the old address, and the network routes on the barcode, not the handwriting.