UPS "Delivery Rescheduled" — What It Means

UPS "Delivery Rescheduled" — What It Means and What to Expect

Typical duration

1–5 business days beyond the original delivery date

Normal range

Normal — reschedules are common due to weather, access issues, and previous failed attempts

When to worry

If the package is rescheduled multiple times with no clear delivery date, or if the tracking shows repeated delivery failures

What It Means

"Delivery Rescheduled" means UPS has moved the planned delivery date to a future date. This can happen for several reasons: a previous delivery attempt failed and a new attempt is scheduled, a weather event or service disruption affected transit, the delivery address needs correction, or operational factors within UPS's network caused a route change.

The new delivery date is typically shown directly on the tracking page. In most cases, the reschedule is by one business day. For weather-related reschedules during major events, it may be 2–5 additional days.

This is different from a package being 'in exception' — a reschedule means UPS has a new planned delivery date, not that there's an unresolved problem.

What To Do Next

1Check the new delivery date on UPS tracking — it's shown directly on the tracking page

2If the reschedule is due to a failed delivery attempt, ensure someone will be home or use UPS My Choice to authorize package release

3For address-related reschedules, contact the sender to correct the address in UPS's system

4For weather-related reschedules, no action needed — wait for the new date

5UPS My Choice members can redirect to a UPS Access Point or change delivery instructions to prevent another failed attempt

UPS "Delivery Rescheduled" — What It Means and What to Expect

What It Means

What To Do Next

Frequently asked questions

Related Tracking Statuses

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