UPS Tracking Status

UPS "Delivery Rescheduled" — What It Means and What to Expect

Typical duration
1–5 business days beyond the original delivery date
Normal range
Normal — reschedules are common due to weather, access issues, and previous failed attempts
When to worry
If the package is rescheduled multiple times with no clear delivery date, or if the tracking shows repeated delivery failures

What It Means

"Delivery Rescheduled" means UPS has moved the planned delivery date to a future date. This can happen for several reasons: a previous delivery attempt failed and a new attempt is scheduled, a weather event or service disruption affected transit, the delivery address needs correction, or operational factors within UPS's network caused a route change.

The new delivery date is typically shown directly on the tracking page. In most cases, the reschedule is by one business day. For weather-related reschedules during major events, it may be 2–5 additional days.

This is different from a package being 'in exception' — a reschedule means UPS has a new planned delivery date, not that there's an unresolved problem.

What To Do Next

  • 1Check the new delivery date on UPS tracking — it's shown directly on the tracking page
  • 2If the reschedule is due to a failed delivery attempt, ensure someone will be home or use UPS My Choice to authorize package release
  • 3For address-related reschedules, contact the sender to correct the address in UPS's system
  • 4For weather-related reschedules, no action needed — wait for the new date
  • 5UPS My Choice members can redirect to a UPS Access Point or change delivery instructions to prevent another failed attempt

Frequently asked questions

Why did UPS reschedule my delivery?
Common reasons: a previous delivery attempt failed (no one home for signature), weather or natural disaster disruption, address correction needed, or a service disruption at a UPS facility on the original delivery route.
How many times will UPS reschedule before returning to sender?
UPS typically makes 3 delivery attempts. After 3 failures, the package is held at a UPS facility for 5 business days before return to sender. Each failed attempt results in a reschedule for the next business day.
Can I change the delivery date myself?
UPS My Choice members can manage delivery dates, redirect to Access Points, and authorize package release. If you're not a My Choice member, contact UPS customer service (1-888-742-5877) to discuss options.
Will UPS notify me of the new delivery date?
Yes — UPS sends email, text, or app notifications if you're enrolled in UPS tracking alerts. The new date also appears on the UPS tracking page.

Related Tracking Statuses

UPS
Delivery Attempted
UPS
Out for Delivery
UPS
Package Not Delivered / Delivery Unsuccessful

Need to Create a New Shipping Label?

Free label maker for USPS, UPS, FedEx, and DHL. No account required.

Create a Label Free →
← View all tracking statuses