UPS Tracking Status
UPS "Delivery Attempted" — Your Next Steps
Typical duration
Next attempt the following business day
Normal range
Resolved with next-day retry or pickup within 3 attempts
When to worry
All 3 attempts failed without your action
What It Means
"Delivery Attempted" means the UPS driver tried to deliver the package but couldn't complete the delivery. Most common reasons: signature was required and no one was home, the address was inaccessible, or the driver needed something (buzzer code, gate code) they didn't have.
UPS will attempt delivery up to 3 total times over 3 consecutive business days. After that, the package is held at a UPS Access Point (often a nearby UPS Store, Michaels, CVS, etc.) for 7 days before being returned to the sender.
What To Do Next
- 1Check the door for a UPS InfoNotice sticker — it has the tracking number and instructions.
- 2Sign up for UPS My Choice (free) to authorize leaving the package without signature, or redirect to a UPS Access Point.
- 3Redirect to a UPS Access Point (nearby store) so you can pick up on your schedule.
- 4Reschedule the next attempt for a day you'll be home.
- 5If all 3 attempts fail, call 1-800-742-5877 to request one more attempt or re-route before the package returns to sender.
Frequently asked questions
How many delivery attempts does UPS make?
Three total attempts on three consecutive business days. After that, the package goes to a UPS Access Point for 7 days, then returns to the sender.
Can I pick up my package instead?
Yes. Call UPS or use UPS My Choice to reroute to a UPS Access Point, Will Call pickup at the local UPS hub, or to a neighbor's address.
Why couldn't UPS deliver?
Most common reasons: no one home to sign, locked gate or building, address problems, or signature required but not authorized. The InfoNotice sticker usually explains.
Does the package come back to me after missed attempts?
No — it returns to the sender after 3 failed attempts plus 7 days at a UPS Access Point if you don't pick it up. You'll need to contact the sender for a refund or re-ship.
Related Tracking Statuses
Need to Create a New Shipping Label?
Free label maker for USPS, UPS, FedEx, and DHL. No account required.
Create a Label Free →