Finding your old TNT tools in the FedEx world
If you're here because a bookmarked TNT tool stopped working, the short version: TNT Australia's customer systems have been progressively folded into FedEx's — bookings that once lived in myTNT are handled through FedEx's shipping tools, and TNT consignment numbers track through fedex.com. Accounts, rates, and regular pickups carried across, but the muscle memory of the old workflows didn't, which is why searches for TNT labels now land in a slightly different place than they used to.
The practical translation table: creating a label → FedEx Ship Manager (or your integrated platform's FedEx connector); tracking a consignment → the FedEx tracking field accepts TNT numbers; account questions → FedEx Australia support. The road network and drivers underneath are largely the same operation that built TNT's domestic reputation.
Return labels on the TNT/FedEx network
Returns are the workflow people most often rebuilt after the transition. The current pattern: return labels are generated through FedEx's returns tooling — either printed and included in the outbound box, or emailed to the customer as a label or barcode for depot printing. For business accounts, returns authorization flows through the same account portal as outbound shipping.
For the sender, two disciplines keep returns painless: generate the return label from the original shipment record so the reference chain stays intact, and for interstate returns of bulky goods, book the road-express tier rather than defaulting to air — return freight rarely needs to fly.
Con notes: the paperwork dialect of Australian road freight
TNT's domestic world runs on consignment notes — 'con notes' in every Australian warehouse — the freight-world equivalent of a parcel label plus manifest line. A con note identifies the consignment as a whole: sender, receiver, piece count, total weight, and service, with each pallet or carton labeled as a numbered piece of that consignment.
If you're shipping multi-piece freight, the con-note mindset matters more than parcel habits: every piece carries identification tying it to the consignment, the declared weights match what the depot's scales will read, and the receiver's phone number is on the paperwork because road depots resolve delivery questions by phone. Our generator's reference fields handle the per-piece labeling that keeps a five-carton consignment travelling as one shipment.
💡 Multi-piece consignment? Label every carton '1 of 5' through '5 of 5' with the con note number on each. Split consignments are the top cause of road-freight delivery delays, and piece labeling is the cheap prevention.
Where the road network still shines
The reason the TNT brand persisted so long after acquisition is the asset underneath: one of Australia's strongest interstate road express networks, built for the Melbourne-Sydney-Brisbane triangle and the long hauls to Perth and Adelaide that make Australian domestic freight its own discipline. Overnight lanes between eastern capitals, scheduled multi-day road service to the west, and freight-capable handling that parcel networks can't match.
For shippers, the decision rule survives the rebrand: parcels and satchels belong with the parcel specialists; anything palletized, oversized, or heavy enough to make a courier wince belongs on this road network, whatever name is painted on the truck.